Alfafoil (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data when you visit https://alfafoil.in or place an order with us.

  1. Information We Collect
    We collect information you provide directly, such as your name, company name, billing and shipping address, email, phone number, order details, and payment confirmations. We also gather device and usage data automatically (IP address, browser type, pages viewed) through cookies and similar technologies. In some cases, we receive data from third parties like payment processors (transaction details) and logistics providers (tracking status).
  2. Use of Your Information
    We use your personal data to process and ship orders, create and manage your customer or vendor account, respond to support inquiries, send relevant marketing communications (you may opt out at any time), and comply with legal, tax, and regulatory obligations.
  3. Cookies and Tracking Technologies
    We employ cookies and web beacons to remember your login session and shopping cart, analyze site usage, and personalize content. You can disable non-essential cookies in your browser settings, but this may affect core site functions like login and cart.
  4. Sharing and Disclosure
    We do not sell your personal information. We share data with service providers (payment gateways, logistics partners, hosting services) and regulatory authorities when required by law. In the event of a merger or acquisition, your data may be transferred, with notice provided.
  5. Data Security and Retention
    We protect your information using industry-standard measures such as SSL encryption and access controls. We retain data as long as necessary to fulfill orders, comply with legal requirements (typically up to seven years), resolve disputes, and enforce agreements.
  6. Your Rights
    Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data; restrict or object to certain processing; and obtain a portable copy of your data. To exercise these rights, contact us at privacy@alfafoil.in.
  7. Children’s Privacy
    Our website is intended for users aged 18 and above. We do not knowingly collect information from minors. If you believe we hold data on someone under 18, please contact us to request removal.
  8. Updates to This Policy
    We may update this Privacy Policy to reflect changes in practices or laws. The “Last updated” date will indicate the most recent revision.
  9. Contact Information
    If you have any questions or concerns about this policy or our data practices, please email privacy@alfafoil.in or call +91-771-4017727. You can also write to us at Alfafoil Containers, Plot No. X, Industrial Area, Raipur, Chhattisgarh, India.